Shipping Policy

Last updated: May 5, 2026

NATIVLY products are generally made after an order is placed. After checkout, the order moves into production with the production partner assigned to the item, then ships to the address provided at checkout.

Where We Ship

At launch, NATIVLY is configured for United States shipping only. If checkout does not offer shipping to an address, the order cannot be completed for that destination at this time.

Shipping Methods And Costs

Available shipping methods and costs are shown at checkout before payment. The current United States setup includes Standard shipping at $6.95 and free shipping over $100 when the cart qualifies. Shipping charges, thresholds, and available methods may change if carrier, fulfillment, or store settings change.

Production And Delivery Timing

Because items are made when ordered, delivery includes production time plus carrier transit time. Production and transit estimates can vary by item, size, color, production partner, destination, carrier conditions, holidays, weather, and seasonal volume. Tracking details are sent when an order ships.

Address Accuracy

Please check the shipping address carefully before submitting an order. If an address is wrong, email support@nativly.store as quickly as possible with the order number and corrected address. Once production or shipping has started, changes may not be possible.

Tracking, Delays, And Lost Packages

If tracking does not update for several business days, if a package appears delayed, or if an order is marked delivered but cannot be found, contact us with the order number, shipping address, and tracking details. We will review the order with the production or carrier partner and help determine the next step.

Split Shipments

Some orders may ship in separate packages if items are produced by different partners or become ready at different times. Each shipped package should receive its own tracking information when available.

Undeliverable Or Returned Packages

If a package is returned because of an incorrect address, refusal, failed delivery, or an issue outside NATIVLY’s control, additional shipping charges may apply before reshipment. We will work with you to review the available options.

Contact

For shipping help, email support@nativly.store.