Terms of Service

Last updated: May 5, 2026

These Terms of Service apply when you visit nativly.store, create an account, submit a request, or place an order from NATIVLY. By using the site or buying from the store, you agree to these terms.

About NATIVLY

NATIVLY sells place-inspired apparel and related goods. Many products are made after an order is placed, using production and fulfillment partners. Product pages, checkout details, order confirmations, and support communications form part of the purchase experience.

Orders And Acceptance

Submitting an order does not guarantee acceptance. NATIVLY may refuse, cancel, or refund an order if there is a pricing error, product availability issue, fulfillment limitation, suspected fraud, address issue, payment problem, or other operational concern. If an order is changed, cancelled, or refunded, we will use the contact information provided with the order.

Product Information

We work to show product photos, colors, descriptions, sizes, and materials as accurately as possible. Screens, lighting, print placement, garment batches, and production methods can cause reasonable variation. Customers are responsible for reviewing size charts, product details, color choices, quantities, shipping address, and order totals before checkout.

Pricing, Payment, Taxes, And Shipping

Prices are shown in U.S. dollars unless stated otherwise. Taxes, shipping charges, discounts, and available shipping methods are calculated or shown during checkout. Payment must be authorized before an order is processed. Shipping timelines are estimates and may vary by item, address, carrier conditions, production volume, and seasonal demand.

Accounts

If accounts are available, you are responsible for keeping login details secure and for activity under your account. Contact us quickly if you believe an account has been accessed without permission.

Returns And Refunds

Returns, replacements, and refunds are handled under the Refunds and Returns Policy. Because many NATIVLY items are made when ordered, some returns or exchanges may be limited. Do not send a return without contacting support first.

Intellectual Property

The NATIVLY name, site design, product names, photographs, graphics, copy, collection concepts, and other site materials are owned by NATIVLY or its licensors unless otherwise stated. You may not copy, resell, reproduce, modify, or use these materials for commercial purposes without written permission.

User Submissions

If you submit a town idea, story, phrase, image, feedback, or other content, you confirm that you have the right to submit it. You give NATIVLY permission to review, store, adapt, and use the submission for product, editorial, marketing, or support purposes, without an obligation to compensate you unless a separate written agreement says otherwise.

Prohibited Use

You may not misuse the site, attempt unauthorized access, interfere with checkout or security, submit false information, infringe intellectual property rights, scrape the store at scale, or use the site for unlawful, harmful, or fraudulent activity.

Changes To The Store Or Terms

NATIVLY may update products, prices, policies, features, and these terms from time to time. The version posted on this page applies when you use the site or place an order.

Contact

For questions about these terms, email support@nativly.store.